BUYING AN ODD GUITAR
Our instruments are, generally, made to order to suit your needs and preferences. At the time of order, you can specify the colour you want, any particular hardware you would like to use, and any other customisations you may want. Guitars are a very personal tool, so though we will have certain hardware that we use on our standard instruments, you are in no ways forced to use these and we will happily do what we can to integrate your preferred hardware into your instrument.
International orders and inquires are, of course, always welcome. We can ship anywhere. Please note, however, that any additional taxes, duties, or fees imposed will be the customers responsibility.
Lead time is entirely dependent on hardware options and whether, or not, we have the hardware in stock. if we have everything in stock, you can expect a turn around time of between 1 and 2 weeks. For hardware we have to order in for you, the lead time will increase by the amount of time it takes us to receive your bits. More typically, however, our lead time is between 4 and 6 weeks to get all the bits for your instrument.
Once you order a guitar, we will send you weekly updates, including pictures, showing you the progress on your instrument.
SHIPPING AND PAYMENT
Shipping costs are NOT included in the indicative prices shown on the other pages of this website as they vary too much from country to country. The customer is therefore responsible for all shipping, handling and declared value charges. As soon as you contact us, we will do what we can to help you with finding out shipping conditions, and help you to find out the exact cost to ship your guitar to you.
Care and attention is taken to insure your instrument arrives safely, and our shipping recommendations vary according to your location and weather conditions. All guitars will be shipped in a hard-case to ensure they reach you in perfect condition